Política de reembolso
Return & Warranty Policy – Cocora Luxe
At Cocora Luxe, we want you to be completely satisfied with your purchase.
We offer a 30-day warranty from the date the product is delivered to cover manufacturing defects.
If your item has a manufacturing defect, you must contact us within 8 days after receiving your order so we can review the case.
To request an exchange, please contact us at:
Exchange Conditions
To be eligible for an exchange, the item must:
• Be unused
• Be in perfect condition
• Be in its original packaging
• Be in the same condition in which it was received
Exchanges
Cocora Luxe does not offer refunds.
Once the case has been reviewed, we may offer:
• An exchange for the same product, or
• An exchange for another product of equal or similar value
Shipping for Exchanges
Shipping costs related to exchanges may be the customer’s responsibility, unless a manufacturing defect is confirmed.
Contact
For any exchange or warranty request, please contact us at: